Privacy Policy
Last Updated: September 8, 2026
Speedy Services, LLC (“Speedy Services,” “we,” “us,” or “our”) respects the privacy of our customers and the individuals whose information we receive in connection with our services.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an order, contact us, or use our service of process, document delivery, electronic service, mobile notary, signing, skip-tracing, or related services.
1. Information We Collect
The information we collect depends on how you interact with us and the services requested. It may include:
Information You Provide to Us
We may collect:
- Your name, business or law firm name, and job title;
- Email address, telephone number, billing address, and other contact information;
- Billing and transaction information;
- Information submitted through our website, email, online ordering system, or other communications;
- Documents and instructions provided for service, delivery, notarization, or other requested services;
- Case names, case numbers, court information, deadlines, hearing dates, and related case information; and
- Other information you voluntarily provide in connection with an assignment.
- Information About Individuals to Be Served or Located
- Customers may provide personal information about third parties when requesting our services. Depending on the assignment, this may include:
- Names and aliases;
- Residential, business, or other possible service addresses;
- Telephone numbers or other contact information;
- Physical descriptions;
- Vehicle information;
- Employment or business information;
- Photographs;
- Information contained in court documents or other materials provided to us; and
- Other information reasonably relevant to locating or identifying the intended recipient and completing the requested service.
Customers are responsible for ensuring they have a lawful basis to provide information to us for the requested purpose.
Information Generated During an Assignment
In performing our services, we may create or collect records such as:
- Dates and times of service attempts;
- Service locations;
- GPS or location verification associated with service attempts;
- Photographs documenting an attempt or location, where appropriate;
- Notes regarding service attempts;
- Descriptions or statements necessary to document service;
- Affidavits, Declarations, or Proofs of Service; and
- Electronic records associated with document delivery or electronic service.
- Website and Technical Information
- When you use our website, certain information may be collected automatically, such as:
- IP address;
- Browser and device information;
- Pages visited;
- Referring website;
- Approximate location derived from an IP address; and
- Website usage and interaction information.
This information may be collected through cookies and similar technologies.
2. How We Use Information
We may use information we collect to:
- Process and manage service requests;
- Perform service of process and other requested services;
- Locate and identify intended recipients when authorized;
- Communicate with customers regarding assignments;
- Provide status updates and completed Proofs of Service;
- Prepare invoices and process payments;
- Maintain records of service attempts and completed assignments;
- Respond to inquiries and customer-service requests;
- Operate, maintain, secure, and improve our website and services;
- Prevent fraud, misuse, or security incidents;
- Maintain business and accounting records;
- Comply with court rules, legal obligations, subpoenas, court orders, or other lawful requests; and
- Establish, exercise, or defend legal rights.
We do not use information contained in legal documents or information about individuals being served for unrelated advertising or marketing purposes.
3. How We Share Information
Speedy Services does not sell personal information.
We may disclose information when reasonably necessary to provide our services, including to:
- The customer who requested the service;
- Process servers, independent contractors, affiliate servers, or other service providers assisting with an assignment;
- Technology providers that support our website, online ordering, service management, document storage, communications, or other business operations;
- Payment processors and financial service providers;
- Courts, government agencies, or other parties when required or permitted by law; and
- Professional advisers, insurers, accountants, or attorneys when reasonably necessary for legitimate business or legal purposes.
When an assignment requires service outside our regular service area, information necessary to complete the assignment may be provided to a qualified third-party or affiliate process server.
We disclose only the information reasonably necessary for the applicable purpose.
4. Payment Processing
Speedy Services uses Stripe, a third-party payment processor, to process certain payments for our services.
When you make a payment, payment and billing information may be provided directly to Stripe for processing. Speedy Services may receive transaction information such as the amount paid, payment status, customer name, and limited billing information but does not generally receive or store complete credit or debit card numbers processed through Stripe.
Information provided to Stripe is processed in accordance with Stripe's own privacy and security practices. We encourage customers to review Stripe's Privacy Policy for additional information regarding how payment information is handled.
5. Service Management and Document Storage
Speedy Services uses ServeManager, a third-party service-of-process management platform, to manage and document service assignments.
Information maintained through ServeManager may include:
- Customer and client contact information;
- Documents submitted for service;
- Case names, case numbers, and court information;
- Names, addresses, and other information relating to persons or entities being served;
- Service instructions and assignment details;
- Dates, times, locations, and notes associated with service attempts;
- GPS information associated with service attempts;
- Photographs collected or uploaded in connection with service attempts;
- Communications and status information related to an assignment; and
- Affidavits, Declarations, Proofs of Service, and other service records generated through the platform.
Speedy Services uses ServeManager to receive and manage assignments, document service attempts, maintain service-related photographs and records, and prepare Affidavits, Declarations, and Proofs of Service.
Information maintained through ServeManager may be accessible to Speedy Services personnel and process servers or other service providers assigned to an order, as reasonably necessary to perform and document the requested service.
Information processed or stored through ServeManager is also subject to ServeManager's applicable privacy, security, and data-handling practices.
6. Other Third-Party Service Providers
Speedy Services may use additional third-party providers to operate our website and business, including services for website hosting, email, communications, electronic service, document storage, analytics, and other operational functions.
We may provide these service providers with information reasonably necessary for them to perform services on our behalf. We do not authorize service providers to use information entrusted to them by Speedy Services for unrelated purposes.
When you interact directly with a third-party website or service, that provider's privacy policy and terms may also apply.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate properly, remember preferences, understand how visitors use the website, and improve website performance.
Cookies are small data files stored on your device. Depending on your browser and the technologies used by our website provider, you may be able to block or delete cookies through your browser settings.
Disabling certain cookies may affect the functionality of portions of the website.
7. Data Security
We take reasonable administrative, technical, and physical measures designed to protect information in our possession from unauthorized access, disclosure, alteration, misuse, or loss.
However, no website, email transmission, electronic storage system, or method of transmitting information over the internet can be guaranteed to be completely secure.
Customers should use appropriate care when transmitting sensitive or confidential documents electronically.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Complete the requested assignment;
- Maintain appropriate business and service records;
- Respond to questions or disputes regarding service;
- Satisfy accounting, tax, insurance, contractual, or legal obligations; and
- Establish or defend legal claims.
Retention periods may vary depending on the nature of the information and the service performed.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with our business practices and applicable law.
9. Information Concerning Third Parties
Because service of process necessarily involves information about individuals who may not themselves be our customers, Speedy Services may receive and process personal information about third parties in order to perform a lawful service requested by a customer.
We use such information for purposes reasonably related to locating, identifying, serving, documenting service upon, or otherwise completing the authorized assignment.
10. Links to Other Websites
Our website may contain links to websites or services operated by third parties.
Once you leave our website, the collection and use of your information are governed by the privacy practices of the third party. Speedy Services is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policy of any third-party website or service you use.
11. Your Privacy Choices and Requests
Depending on applicable law and the nature of our relationship with you, you may contact us to:
- Ask what personal information we maintain about you;
- Request correction of inaccurate information;
- Request deletion of certain information where appropriate; or
- Ask questions about how your information is used.
